Last Updated: March 2025
Agenity Corporation provides website-related services including, but not limited to:
Website hosting
Website design and maintenance
Domain-related assistance
Optional marketing, automation, and technical services
Certain services, including website hosting, are billed on a recurring monthly basis.
Website hosting is provided as a monthly recurring subscription and remains active until canceled by the client.
Hosting services include server resources, website availability, and access to the hosted website environment, regardless of whether the client actively uses the service.
Clients may cancel recurring hosting services at any time.
To cancel hosting, clients must contact Agenity Corporation directly using one of the following methods:
Submitting a request through our support system
Emailing our support team
Contacting us by phone or written message
Important cancellation details:
Cancellation requests must be explicit (for example: “Please cancel my hosting service”).
Requests for domain authorization (EPP codes), domain transfers, DNS changes, or pointing a domain to another provider do not cancel hosting services.
Hosting services remain active and billable until a cancellation request is received and processed.
Clients are responsible for confirming cancellation if they wish to stop future billing.
Hosting services are billed monthly at the agreed-upon rate.
Charges apply for each billing cycle in which hosting services remain active.
Charges for services already provided are non-refundable.
Domain names are managed separately from hosting services.
Providing a domain authorization (EPP) code or assisting with a domain transfer does not cancel hosting services unless a separate cancellation request is submitted.
Agenity Corporation may communicate with clients via email, phone, SMS, and CRM-based messaging systems. Communications through these channels are considered valid records of client interaction.
Clients are encouraged to contact Agenity Corporation directly with any billing questions or concerns prior to initiating a chargeback or payment dispute. Many issues can be resolved quickly through direct communication.
These terms are publicly available at:
https://www.agenity.com/terms
Continued use of Agenity services constitutes acceptance of these terms.
Agenity Corporation reserves the right to update these terms at any time. Updates will be posted to the terms page, and continued use of services constitutes acceptance of any revised terms.
Agenity Corporation
Website: https://www.agenity.com
Terms: https://www.agenity.com/terms
Phone: 704.728.1110