Emergencies, new customers comparing quotes, families looking for care on a Sunday night: after-hours calls are often the ones with the most money and urgency behind them. Jasmine answers every one of them.
People call when they have the problem, not when you are open. A homeowner with a leak, a family arranging care for a parent, a patient with a toothache: if the first business they call does not answer, they call the next one.
Voicemail does not hold them. Most callers will not leave a message at all, and the ones who do expect a call back sooner than the next morning.
She answers on the first ring with your business name, answers questions about your services and books appointments into your calendar for the next available time.
For true emergencies, you decide the rules. She can text you right away, or simply take the details and have them waiting for you in the morning. You only get woken up when it is worth it.
Covering nights and weekends with staff means overtime or a second shift. A traditional after-hours answering service charges per minute and still only takes messages. An AI after-hours service covers every hour of the year and actually moves the caller forward.
Every morning you get a briefing of what came in overnight, what got booked and what needs you, so you start the day ahead instead of returning calls.
Type in your website and Jasmine builds a demo of herself trained on your business, so you can hear exactly how she would answer your callers. When you are ready, a short call is all it takes to get her working for you.
Yes. We set the rules with you, such as which situations should reach you immediately and which can wait for the morning.
Yes. She books into real open times on your calendar so the customer is confirmed before they hang up.
No. Your existing number can forward to her after hours, or all the time if you prefer.